Complaint Review: Video Professor - Lakewood California
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- Author Not Confirmed
- Video Professor PO 150741 Lakewood CA 80215-0741 Lakewood, California U.S.A.
- Phone: 800-5257763
- Web:
- Category: Tutoring
Video Professor ripoff mislead with shipping cost then nailed me Lakewood California
*Consumer Comment: Should have read the literature enclosed with shipment
Show customers why they should trust your business over your competitors...
I purchases a titorial CD-ROM that was promoted on television as FREE. A one time shipping charge was listed as $6.95. About 3 weeks after I got the CD-ROM, I saw a charge of $59.95 on my credit card statement. I called the video professor. They said that I had to return a seperate CD to them, or be billed the $59.95. I did not know about the "returning a second CD-ROM " part until I saw the bill on my card. They refused to refund my money, but did agree to send me another CD-ROM ( I threw the first one away).
Jason
Oxford, Alabama
This report was posted on Ripoff Report on 04/27/2002 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/video-professor/lakewood-california-80215-0741/video-professor-ripoff-mislead-with-shipping-cost-then-nailed-me-lakewood-california-19694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Should have read the literature enclosed with shipment
AUTHOR: john - ()
SUBMITTED: Sunday, April 28, 2002
I too got the free CD-Rom from Video Professor, but I took the initiative to read the enclosed literature to find that I would be billed for one of the CD's enclosed if I didn't send it back. I also called to ensure that was all I had to do in order to prevent future billing. The CSR was very helpful; I returned the CD-Rom within the 30-day trial period, and had no problem with them. The product I got from them was good too. THIS IS NOT A RIP-OFF.
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