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Report: #1145845

Complaint Review: Viridian - Stamford Connecticut

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  • Reported By: Betsy — Norwalk Connecticut
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  • Viridian 1055 Washington Blvd, 7th Floor Stamford, Connecticut USA

Viridian Alternative Energy Stamford Connecticut

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 After much research I chose to go with Viridian as my energy supplier for my CT home. I chose the 6 month fixed rate plan, and for 6 months I was content with my choice even though I saw lower rates over time. This month was my 7th month. I was told that after the 6th month I could renew or chose not to. I chose not to but I did not call Viridian (my fault, Yes). I was under the impression that after 6 months my plan would just go back to the supplier (CL&P) that I had before. To my surprise, this month my electricity bill doubled! I was appalled. I used half of the amount of energy and I was charged twice as much. My rate went up 10 cents more per KHW. All of the money that I "saved" by switching to Viridian just goes to this bill apparently. BEWARE OF THIS COMPANY!! I chose to stay with them when I saw lower rates because I did not want to cancel or pay a cancellation fee. I will be posting on YELP and other review websites about this company within the next few days because when I called customer service today I was told that there was nothing that could be done. There was no remediation of this conflict done on Viridian's behalf and I was given no alternatives except "would you like to sign up for another fixed rate plan?" Of course my answer is no! Horrible company, horrible customer service.

This report was posted on Ripoff Report on 05/12/2014 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/viridian/stamford-connecticut-06901/viridian-alternative-energy-stamford-connecticut-1145845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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