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Report: #1211413

Complaint Review: Vivid Seats - Internet

  • Submitted:
  • Updated:
  • Reported By: porkchop — Las Vegas Nevada
  • Author Confirmed What's this?
  • Why?
  • Vivid Seats Internet USA

Vivid Seats Avoid this group like the plague. I placed an order 1/13/2015 for 3 tickets to a March 4th spring training game down in Phoenix. According to one email that they sent me, the "estimated shipping or email date" is 2/28/2015. The word "estimated" is vague and basically means that if your order doesn't arrive on said date, then maybe it will arrive on another date (probably "estimated"). The confirmation that they sent read that "you will receive an email typically by the next business day with a link to download your tickets." The key word here is "typically," which translates into "usually," which most like means sometime in the future. . Las Vegas Internet

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 Avoid this group like the plague. I placed an order 1/13/2015 for 3 tickets to a March 4th spring training game down in Phoenix. According to one email that they sent me, the "estimated shipping or email date" is 2/28/2015. The word "estimated" is vague and basically means that if your order doesn't arrive on said date, then maybe it will arrive on another date (probably "estimated"). The confirmation that they sent read that "you will receive an email typically by the next business day with a link to download your tickets." The key word here is "typically," which translates into "usually," which most like means sometime in the future. Last night, I chatted with an agent, who provide absolutely no guarantee that my ticket would arrive by a specific date. (In other words, there's no guarantee). Again, I spoke to one of the "managers" today, and was assured that my tickets would be marked next day delivery by Fed Ex--as the manager explained, that could mean at the end of the week or early next week or.... In other words, their business practices are deceptive and, legally speaking, a form of lying to the customer. It's clear Vivid Seats is a scam. Now, a question for you: how do I know that you're not part of Vivid Seats, cooperating in an obvious scam and making money of customers who are suckered into the Vivid Seats web site? What arouses my suspicion is the immediately following question: "Did Vivid Seats ask you to write this review?" You provide a box to check but fail to provide the "Yes" or "No" choice. Any reputable business, run by people of normal intelligence, would have provided that option.

This report was posted on Ripoff Report on 02/24/2015 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vivid-seats/internet/vivid-seats-avoid-this-group-like-the-plague-i-placed-an-order-1132015-for-3-tickets-t-1211413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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