Vonage After order Vonage the service didn't work for us, the company wouldn't release our phone number until the 30 day refund period was over. Bolingbrook Illinois

My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to remeny the problem. So we canceld but Vonage told our old now new phone company that they could not release the number until January 6, 2009 which puts us just over the 30 day trail period and they not only kept my $72.18 but also deducted from my bank $14.45 plus $117.69 this is a scam and should be considered a crime. They refused to refund any money, I hope that a class action law suit is in the works.

Rocky
North Port, Florida
U.S.A.