Complaint Review: Wal- Mart Family Mobile
Wal- Mart Family Mobile Family Mobile powered by T-Mobile Overcharge and Treating me like a contract customer. Internet
*UPDATE Employee ..inside information: Wal- Mart Family Mobile Family Mobile powered by T-Mobile Overcharge and Treating me like a contract customer. Internet
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Family Mobile is trying to rip me off! 2 months ago I tried to pay my mobile bill. The automated system was having difficulties (per their recording). I tried to pay $84.00 which was the cost of two lines. The system charged me $884.00. After 2 days of disputes and very very poor customer service I was able to recover my funds. I immediately chose to discontinue use of services with them and switched companies. 2 months later I am receiving a bill in the mail for $962.84. The bill statement says that I owe them $800.00 for the refunded money that they had no right to take and had zero authorization to take and that I also owe them $162.84 for what I imagine is two months of service. This is a month to month service with no contract and cancellation at the end of each month if service isn't paid for. If you miss payment they will return service for exactly one month and the process repeats itself. [continued below]....
This report was posted on Ripoff Report on 07/13/2017 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wal-mart-family-mobile/internet/wal-mart-family-mobile-family-mobile-powered-by-t-mobile-overcharge-and-treating-me-like-1385318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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