Complaint Review: Walmart Money Card..Green Dot Bank - Internet
- Walmart Money Card..Green Dot Bank Internet USA
- Phone: 1-877-937-4098
- Web: Walmartmoneycard.com
- Category: Credit & Debt Services
Walmart Money Card..Green Dot Bank Withholding my money Online Internet
*Consumer Comment: A Couple of Questions Are In Order
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I have a negative balance on my card?..I contacted them via the toll free number on the back..Talked to a customer service rep..She stated the system is being updated and many people's card balances are being affected..I asked her to look into my account, I should not have a negative balance..I have money on that card..That I cannot use..She stated yes their system administrator is working hard to resolve the issue..Check balance in a couple of hours..it should be ok..It's been 27 hours later and still my card has a negative balance..Called back only to be told the same thing..Green Dot Bank and Walmart has held my money hostage from me for over a week..
I ask to speak to the system administrator who is frantically working to resolve this problem and I get "I'm sorry we do not have a number for you to call..So..I said..You can't help me is that what your saying?..Then I'm told yes... This is the second time this has happened..The first time my temporary card was cancelled Wich had over $1,500.00 on it..I was told it was cancelled because my new card was placed in the mail..So..I had no access to my money for 3 weeks..mind you my direct deposit was going through on this card from my employer..and it would take 2 weeks for it to be rerouted or stopped.. So here I am..Automatic payments being declined..charges being racked up..and no access to my hard earned money.. Beware of Walmart Debit Cards and Green Dot bank..
This report was posted on Ripoff Report on 05/24/2016 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-money-cardgreen-dot-bank/internet/walmart-money-cardgreen-dot-bank-withholding-my-money-online-internet-1307552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
A Couple of Questions Are In Order
AUTHOR: Jim - (USA)
SUBMITTED: Tuesday, May 24, 2016
Exactly how much, to the penny, do you have on that card? Why did you need to ask some voice on the other end of the phone that question? Why are you even messing around with these dumb cards to begin with? Why not do this locally with a checking account? I'll bet I know why!


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