Washington Mutual - WaMu Washington Mutual Credit Card the worst customer service in the business Internet

Just a heads up for Providian/Washington Mutual. I have a WaMu Platinum card (does not make any difference whether it is Platinum or Peanut Butter, according to WaMu CS . . . service is the same) with a $30K credit line. I attempted to put a $1200 charge on the card; it was not authorized automatically; the store graciously allowed me to call WaMu; WaMu had me on hold for 40+ minutes, then subjected me to a series of obscure, annoying, and downright bizarre verification questions which lasted nearly 15 minutes!! They approved the charge. In 40+ years of dealing with credit card companies, I have never experienced such lousy, annoying "service". The terms of the card are great, but customer service does not exist. I am not alone in my experience . . . they were just ranked in the top 10 worst customer service companies in the U.S. Google them to see more.

Elitecruisestravel
Thornton, Pennsylvania
U.S.A.