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Report: #1250996

Complaint Review: Web.com - Jacksonville Fl

  • Submitted:
  • Updated:
  • Reported By: Roy — Hartford Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • Web.com 12808 Gran Bay Pkwy, West Jacksonville, Fl USA

Web.com Shoody, amateurish, spiderweb scam, non cancellation, overpriced, slow Jacksonville, Fl Florida

*UPDATE Employee: Site Design

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Web.com is a shoddy, criminal company whose intent seems to be to get your money without delivering the goods. They were employed to build a professional web site, but the site they submitted was amateurish, and certainly not professional. If you want changes made you have to wait , they say a week, I say longer, in order to see them. And if it still isn't right you have to wait again. While time drags on they are draining or charging your credit card to the tune of $114 + a month. They have a non cancellation policy and state that you are comitted to a verbal contract for a year for this amount. You can get no satisfaction by phone conversation, they just keep repeating the verbal contract agreement. Do not fall for this scam! There are plenty of reputable companies that will build you a site and host your domain for better prices and with better services.

This report was posted on Ripoff Report on 08/26/2015 10:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/jacksonville-fl-32258/webcom-shoody-amateurish-spiderweb-scam-non-cancellation-overpriced-slow-jacksonvil-1250996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Site Design

AUTHOR: Executive Support Team - (USA)

POSTED: Friday, September 11, 2015

Dear Roy,

We appreciate your comments and value your feedback. We use this information to help us evaluate our products, services, policies, processes and customer interactions. We are sorry you were disappointed with your website design and regret if it took longer than you were expecting. As design is inherently such a subjective discipline, it often requires some revisions to reflect what it is the customer desires or expects, but we always do our best to work quickly and tirelessly towards that end. If this issue has not been resolved, we ask that you please contact us with your details here http://feedback.web.com/pns7/ so that we can get you some assistance!

 

Sincerely,

Executive Support

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