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Report: #592469

Complaint Review: WEB.COM - Jacksonville Florida

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  • Reported By: Carl — Baton Rouge Louisiana United States of America
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  • WEB.COM 12808 gran bay Pkwy. west Jacksonville, Florida United States of America

WEB.COM leads.com, renovation experts They charge me $375.95 per quater to direct customers to my web site. They acidentally directed those leads to a competitors site instead of my own site. Since I have other web marketing in place I di Jacksonville, Florida

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I started using renovation experts in 2008 to receive job leads in the construction field. I also started doing a web marketing program.


For the web marketing program I payed $375.95 per quarter for seven quarters to have leads sent to my web site but they accidentally had my marketing sent to a site of a competitor. I did not realize this was happening because I had another Marketing program that was working well. When I called them to look at the performance and make changes I found out about the problem. 


I received a refund of $375.95 for the last quarter. I asked for the other seven quarters that I payed for nothing and I was told that I should have notified them of the problem earlier.


I canceled the web marketing for $375.95 a quarter and the job leads for $400 a month in January. I was charged $400 in February and $400 in march. 


I call Renovation Experts and wait on hold for an hour then someone hangs up on me. When I call Web.com they say that they have no affiliation with Renovation Experts but the web site says that they are affiliated.  

This report was posted on Ripoff Report on 04/12/2010 02:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/webcom/jacksonville-florida-32258/webcom-leadscom-renovation-experts-they-charge-me-37595-per-quater-to-direct-customer-592469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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