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Report: #520118

Complaint Review: Wells fargo - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Napa — Napa California United States of America
  • Author Not Confirmed What's this?
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  • Wells fargo Internet United States of America

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This just happened to my relative. She owns a small business. Years ago she sold another small business. During the sale, all debts were to be paid off, but the accounting firm missed a Wells Fargo credit card. She found out about that recently when WF finally got a hold of her. She made arrangements to pay it off. Her mother died and she had to go to the east Coast to make arrangements. She got set back. Business slowed down. She missed a couple payments. 


Her small business account is also with Wells Fargo. WF, without notice, took every cent in her checking account to pay off the credit card. So now checks she had written for her business rent, etc. are going to bounce, at which time they'll hit her with insufficient fund fees. She called them, got
routed to a number that was the wrong department. That department forwarded her to another department -- also the wrong department. She ended up leaving a message with yet another department they forwarded her to. Of course, there is a "disclosure" WF has that informs customers it can, without notice apparently, take everything from a WF account to pay off another WF account. They're faxing her that disclosure. This is even worse than the "overdraft" practices of

banks, because this leaves her penniless without notice.



This report was posted on Ripoff Report on 11/05/2009 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo/internet/wells-fargo-wells-fargo-drained-checking-account-to-pay-off-wells-fargo-credit-card-inter-520118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Comment

Christiana makes a good point...

AUTHOR: Ronny g - (USA)

POSTED: Friday, November 06, 2009

The banks are not your friend..but some may be "friendlier" then others, or at least claim to be.

You might want to consider a local bank or credit union that typically will work with you on a more personal level..and may have more fair and customer "friendly" policies.

Here is an ad from a local bank for example...

Welcome to Schuyler State Bank. Schuyler State Bank is dedicated to providing customers with the friendliest, easiest and most convenient banking experience possible. Because we're locally owned, we're able to make faster decisions and provide customers with a quicker turnaround. Schuyler State Bank is a community state bank which was chartered in 1967 and is owned by Schuyler Bancorp Inc.

If you do a search here or online for the above bank for example..you will not find a SINGLE complaint lodged here or anywhere. If you search on this site for Wells Fargo... 1344 reports come up as of this morning. If you google "Wells Fargo complaint"...661,000 results come up as of this morning.

Now I can't state with any degree of certainty that this particular local bank I use as an example would have done anything different or not in your situation..but they are making the claim they are friendly, and have not a single complaint against them...chartered in 1967.

I used to be a customer of Wachovia/Wells Fargo and I actually found the tellers to be VERY friendly. But if there is ever an issue that requires personal assistance or attention for any kind of recourse or problem..it seemed anyone above teller authority was anything but "friendly". Just something to consider.

I will not post the specific problems I had with WF as I do not want to hijack your post..but you can do a search on this site at the top right side of this page..and read for yourself.

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#3 General Comment

Something doesn't make sense

AUTHOR: Christiana - (U.S.A.)

POSTED: Thursday, November 05, 2009

If she had another account with WF, then how did she not know she had a debt with them?  And as far as the accounting firm goes, SHE is responsible for her debts, not someone else.  Putting the blame on them won't cut the mustard.  You say she missed payments, yet when they try and get what is owed to them its the banks fault?   They loaned it, she needs to pay up.  Late is late.  The bank is not their to be your friend.  I wish more people would realize that.  They are there to make money, and she more than likely signed the bank the right to collect if/when she defaulted on the loan.  People need to read loan agreements, as well, but rarely do. 

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#2 Consumer Comment

NATIONWIDE ALERT!!! YOUR MONEY MAY NOT BE SAFE.....

AUTHOR: Karl - (U.S.A.)

POSTED: Thursday, November 05, 2009

if it is in Wells Fargo bank because Jim Waldorf can't get his $100,000 CD that he took out for his grandchildren's college education at a Wells Fargo bank, right?


Anyone can 'Google' this- RIP OFF REPORT WELLS FARGO CLAIMS THEY HAVE LOST RECORD OF MY GRANDCHILDREN'S 100,000 DOLLAR CD, and read his Ripoff Report & all of his 'Updates', correct? Look at what he stated in his September 4th Update.

WOW!

WELCOME TO WELLS FARGO BANK- HOW MAY WE DEFRAUD YOU TODAY?
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#1 Consumer Comment

Unfortunately.............

AUTHOR: JandJMommie - (United States of America)

POSTED: Thursday, November 05, 2009

It is called 'right to offset'. All banks have that clause in there consumer agreement. If you do not pay a bill you owe them they will come get it out of your account. They figure if you owe them money and you have money in your account you can pay it......willingly or not.

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