Report: #791407

Complaint Review: Wells Fargo

  • Submitted: Sat, October 22, 2011
  • Updated: Sat, October 22, 2011
  • Reported By: Kemi — Guthrie Oklahoma United States of America
  • Wells Fargo

    United States of America

Wells Fargo Wells Fargo never gives same answer twice internet

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I hope this ends up on the same page with the other people who have dealt with Wells Fargo.

I just wanted to concur with them that Wells Fargo does NOT want to work with you to help you pay your mortgage when you get behind. You would think with all the foreclosures they are having to deal with and properties they now own that even they can't sell, they would want to work with their customers to help them keep their property and keep making some kind of mortgage payment.

I too, got the run around every time I called Wells Fargo. My case was open; it was closed; they need more documents; they received them; they didn't receive them; I needed to send documents again. I was denied for a loan modification. I was denied for a deed in lieu of foreclosure. They never tried to work with me to receive any more mortgage payments from me. It's ridiculous that they won't even talk to you about getting behind on your payments until you 3 months behind. What kind of business practice is that?

My condo is in the process of foreclosure now - or at least I think it is. I'm not even sure Wells Fargo is working on it. In the meantime, it's still on the market for 21 months now, I'm still the legal owner, and I just found out that even though I filed bankruptcy in May, I am liable for any homeowner's association dues incurred after my bankruptcy, so I am once again in debt. I fear Wells Fargo could take years to finally foreclosure on my property and I will have to keep sending homeowners dues for a condo I just want to get rid of.

Ironically, after the bankruptcy was finalized and the foreclosure was started, I received one letter from Wells Fargo telling me they had reduced my mortgage payments and a month later another letter asking if my situation had changed and to please call them to discuss a loan modification.


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