West Asset Management Keep calling about a deceased relative credit card debt Omaha Nebraska

My husband's family went through a similar situation. They all started receiving bills from the Dr's office. Bills they never submitted to the estate for payment.

Once the estate is closed, any creditor that did not bother to file for payment is too late to get paid.

Just send them a cease communications letter via certified mail with return receipt requested
Do not talk to them on the phone AT ANY TIME!
If they refuse the certified letter then contact a consumer lawyer
go to www.budhibbs.com - he has the info on this company and a link to lawyers who deal with bottom feeders like this
Good luck to you

Obviously the collector is calling asking you and your family for money. Here's how to handle this:

First, each of you individually send the collector a CMRRR ordering the collector to cease & desist from contacting you about this matter. When you get the Green Card, file it away with a copy of the letter you sent. Everyone in the family does this - send individual C&D letters.

Second, the next time the collector calls you, tape the conversation. Whether the taping is legal as a one-party recording or not is irrelevant, ypu are merely taping to document that the call took place.

Third, immediately file a FDCPA suit against the collector - each of you files your own separate suit. You don't need an attorney - you can do it in Small Claims Court. Sue for $1000 Statutory Damages.

If there are six people he ids calling, he and his employer get sued six times. I bet THAT will stop the calls pronto.

You spewed:

"If you dont want to deal with Doug anymore when he calls you again let him get through his schpeal and then ask for a supervisor ( try to remain calm) then ask them simply what do you need to do to get this matter resolved short of paying it. They will be more receptive to calm voices then hang ups because to be honest hang ups prompt call backs . We want the matter resolved we dont want to call you ( you being everyone who owes money) So all I ask is be patient. Mostly the $20,000 you speak of is interest and late fees anyway. I have many many many years of doing this type of work and I feel your pain really I do. GOOD LUCK"

Bull sh*t.... What "Doug" is doing is breaking the law. You know it, I know it, and now the OP knows it. Bottom feeders don't put "supervisors" on the line, just some other bottom feeder. These jerks have been calling his entire family, and you think that is appropriate?

The OP has grounds to sue WAM for their violations of the FDCPA sections 805, 806, 807, and 809. OP, as well as anyone in his family called by these bottom feeders, needs to file a lawsuit against them.

You spewed:

"If you dont want to deal with Doug anymore when he calls you again let him get through his schpeal and then ask for a supervisor ( try to remain calm) then ask them simply what do you need to do to get this matter resolved short of paying it. They will be more receptive to calm voices then hang ups because to be honest hang ups prompt call backs . We want the matter resolved we dont want to call you ( you being everyone who owes money) So all I ask is be patient. Mostly the $20,000 you speak of is interest and late fees anyway. I have many many many years of doing this type of work and I feel your pain really I do. GOOD LUCK"

Bull sh*t.... What "Doug" is doing is breaking the law. You know it, I know it, and now the OP knows it. Bottom feeders don't put "supervisors" on the line, just some other bottom feeder. These jerks have been calling his entire family, and you think that is appropriate?

The OP has grounds to sue WAM for their violations of the FDCPA sections 805, 806, 807, and 809. OP, as well as anyone in his family called by these bottom feeders, needs to file a lawsuit against them.

You spewed:

"If you dont want to deal with Doug anymore when he calls you again let him get through his schpeal and then ask for a supervisor ( try to remain calm) then ask them simply what do you need to do to get this matter resolved short of paying it. They will be more receptive to calm voices then hang ups because to be honest hang ups prompt call backs . We want the matter resolved we dont want to call you ( you being everyone who owes money) So all I ask is be patient. Mostly the $20,000 you speak of is interest and late fees anyway. I have many many many years of doing this type of work and I feel your pain really I do. GOOD LUCK"

Bull sh*t.... What "Doug" is doing is breaking the law. You know it, I know it, and now the OP knows it. Bottom feeders don't put "supervisors" on the line, just some other bottom feeder. These jerks have been calling his entire family, and you think that is appropriate?

The OP has grounds to sue WAM for their violations of the FDCPA sections 805, 806, 807, and 809. OP, as well as anyone in his family called by these bottom feeders, needs to file a lawsuit against them.

You spewed:

"If you dont want to deal with Doug anymore when he calls you again let him get through his schpeal and then ask for a supervisor ( try to remain calm) then ask them simply what do you need to do to get this matter resolved short of paying it. They will be more receptive to calm voices then hang ups because to be honest hang ups prompt call backs . We want the matter resolved we dont want to call you ( you being everyone who owes money) So all I ask is be patient. Mostly the $20,000 you speak of is interest and late fees anyway. I have many many many years of doing this type of work and I feel your pain really I do. GOOD LUCK"

Bull sh*t.... What "Doug" is doing is breaking the law. You know it, I know it, and now the OP knows it. Bottom feeders don't put "supervisors" on the line, just some other bottom feeder. These jerks have been calling his entire family, and you think that is appropriate?

The OP has grounds to sue WAM for their violations of the FDCPA sections 805, 806, 807, and 809. OP, as well as anyone in his family called by these bottom feeders, needs to file a lawsuit against them.

I am sorry for your loss..

Second... what WAM is doing is a violation of the FDCPA. You have to stop talking to them. Don't answer the phone, hang up when they call. Get an air horn and give them a toot when they call.

There Address is:

2 Ravina Drive, #1750
Atlanta, Georgia 30308

Send them a "Cease Communications" letter, something like this:

Date

Creditor Name
Address
City, State, Zip

Re: Account Number: (If you have it)

To Whom It May Concern:

Pursuant to the Fair Debt Collection Practices Act, I am demanding you stop communicating with me regarding the above referenced account.

I do not now, nor have I ever owed this debt. Your continued phone calls are in violation of the FDCPA.

Name
Address
City, State, Zip


Sent it certified, return receipt required. Tell them in writing, that you do not owe the debt and they are to cease calling. Keep track of every call they make (date, time). In your state you are required to get consent to record a conversation. Tell them you are recording the conversation and their staying on the phone is consent to record. they will spit and sputter, but tell them if they want to talk they have to consent to record. Record the conversations.

Afterwards, when they call again, you have grounds for a lawsuit against them.

Download a copy of the Fair Debt Collection Practice Act (FDCPA). Spend some time reading it. Google Credit Inforcenter and spend some time reading the forums. The law is on your side, and you have good grounds to sue their butts.

Its time to stop playing games with them.

8 years collecting,

As stated in you rebuttal about me owing the money( your words not mine). I have never owned the or even tried to own the Credit Card that this Debt is supposedly owned. If I owed it I would have payed it. But for a company to prey on a widow and her family to pay a supposed dept and provide no documents as requested, and continue to call and harass its low and despicable.

8 years collecting,

As stated in you rebuttal about me owing the money( your words not mine). I have never owned the or even tried to own the Credit Card that this Debt is supposedly owned. If I owed it I would have payed it. But for a company to prey on a widow and her family to pay a supposed dept and provide no documents as requested, and continue to call and harass its low and despicable.

8 years collecting,

As stated in you rebuttal about me owing the money( your words not mine). I have never owned the or even tried to own the Credit Card that this Debt is supposedly owned. If I owed it I would have payed it. But for a company to prey on a widow and her family to pay a supposed dept and provide no documents as requested, and continue to call and harass its low and despicable.

8 years collecting,

I have done verything you have said to do over the last year and a half. I still get 4 to 5 calls a week. I still cant get any documentation from Doug Burr or anybody at West Managament. I have Filed Complaints with the FTC and a few other Consumer Complaint companies. So are you a company Lackey? IF you are such a concerned employee why dont you call Doug Burr and ask him to stop? I am sure he is listed in the company phone directory. All good employes should bring any unethical "work practices" to there supervisers attention, shouldn't they?

Be real here you work for a company that has a very poor track record about harrasing and threatening people who they say owe them money. The will not send you any paper work to back up there claims (at least they havent sent any to me after hundeds of request to do so). They will also not stop calling you unless you give them a credit card number to pay of the amount some owes ( they billing info I have doesnt even give you any option other than credit card to pay). Do you have Doug Burrs home number so I can call his house over and over at dinner time?

8 years collecting,

I have done verything you have said to do over the last year and a half. I still get 4 to 5 calls a week. I still cant get any documentation from Doug Burr or anybody at West Managament. I have Filed Complaints with the FTC and a few other Consumer Complaint companies. So are you a company Lackey? IF you are such a concerned employee why dont you call Doug Burr and ask him to stop? I am sure he is listed in the company phone directory. All good employes should bring any unethical "work practices" to there supervisers attention, shouldn't they?

Be real here you work for a company that has a very poor track record about harrasing and threatening people who they say owe them money. The will not send you any paper work to back up there claims (at least they havent sent any to me after hundeds of request to do so). They will also not stop calling you unless you give them a credit card number to pay of the amount some owes ( they billing info I have doesnt even give you any option other than credit card to pay). Do you have Doug Burrs home number so I can call his house over and over at dinner time?

8 years collecting,

I have done verything you have said to do over the last year and a half. I still get 4 to 5 calls a week. I still cant get any documentation from Doug Burr or anybody at West Managament. I have Filed Complaints with the FTC and a few other Consumer Complaint companies. So are you a company Lackey? IF you are such a concerned employee why dont you call Doug Burr and ask him to stop? I am sure he is listed in the company phone directory. All good employes should bring any unethical "work practices" to there supervisers attention, shouldn't they?

Be real here you work for a company that has a very poor track record about harrasing and threatening people who they say owe them money. The will not send you any paper work to back up there claims (at least they havent sent any to me after hundeds of request to do so). They will also not stop calling you unless you give them a credit card number to pay of the amount some owes ( they billing info I have doesnt even give you any option other than credit card to pay). Do you have Doug Burrs home number so I can call his house over and over at dinner time?

8 years collecting,

I have done verything you have said to do over the last year and a half. I still get 4 to 5 calls a week. I still cant get any documentation from Doug Burr or anybody at West Managament. I have Filed Complaints with the FTC and a few other Consumer Complaint companies. So are you a company Lackey? IF you are such a concerned employee why dont you call Doug Burr and ask him to stop? I am sure he is listed in the company phone directory. All good employes should bring any unethical "work practices" to there supervisers attention, shouldn't they?

Be real here you work for a company that has a very poor track record about harrasing and threatening people who they say owe them money. The will not send you any paper work to back up there claims (at least they havent sent any to me after hundeds of request to do so). They will also not stop calling you unless you give them a credit card number to pay of the amount some owes ( they billing info I have doesnt even give you any option other than credit card to pay). Do you have Doug Burrs home number so I can call his house over and over at dinner time?

First let me start by saying, I am sorry for your loss.
Second Dougs actions should not be. It is unbelievable that he has not requested a death certificate from you. That should clear up the bill ( you cannot get money from someone who has passed)
You mentioned that You hang up and he calls you right back, my suggestion would be to first try to hold your composure but I can understand where you are coming from. You may need to send your request for the detailed bill in writting and are not able to get to that point because you are so frustrated with him and the company. It is hard to clear up old debit from someone who has passed on but In time with a little bit of frustration it will go away. If you dont want to deal with Doug anymore when he calls you again let him get through his schpeal and then ask for a supervisor ( try to remain calm) then ask them simply what do you need to do to get this matter resolved short of paying it. They will be more receptive to calm voices then hang ups because to be honest hang ups prompt call backs . We want the matter resolved we dont want to call you ( you being everyone who owes money) So all I ask is be patient. Mostly the $20,000 you speak of is interest and late fees anyway. I have many many many years of doing this type of work and I feel your pain really I do. GOOD LUCK