Western Dental Did not respond to my requests Orange CA

I had no problem with dental service. The problem began when I asked the dental office to file my claim with AFLAC.

I did have to ask them a few times to file the claim. When they did, I received notice from AFLAC that the monies had been sent to Western Dental.

I asked the local office to check for the credit to my account so they may issue the monies to me. They could not help me and directed me to corporate office. I called and emailed corporate to ask them to audit my account because I was seeking to receive the monies that AFLAC had sent them.

I have received no reply from Western Dental. I did report this as well to AFLAC and they too have not replied to this case as they said they would contact Western.