Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #549794

Complaint Review: what a deal dvd - Internet

  • Submitted:
  • Updated:
  • Reported By: Tim — Chambersburg Pennsylvania United States of America
  • Author Not Confirmed What's this?
  • Why?
  • what a deal dvd Internet United States of America

what a deal dvd - Click DVD Shop On Dec 22 I ordered Knots Landing Complete Series On Dec 28 the Draft cleared my bank,but they said they didnt receieve it Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On Dec 17 2009 I placed an order for Knots Landing Complete Series and received an order notification though my email.

On Dec 19 2009 I recieved an email from Amanda Landcaster stating "Thank you for placing your order with us Unfortunately, your order was unsuccessful due to credit card declined.

I checked with my bank and there was no problem my bank said give it a few days sence it was the Holadays and they informed me on Dec 22 the Draft cleared my account for the amount of $131.94

I then email What-A-Deal-DVD and asked them whats going on with my order #CV227203 and recieved this message from a different person on Dec 28 2009

Thanks for your e-mail:

Please provide me with the assigned Order Number for your purchase, and I will check up on the status for you at once.

 

Regards Tracy Wallace,  Customer Support ClickDVDs

 

Again gave the information they wanted and received this message on Dec 29 2009 from Tracy Wallace

 

Hi Thank you for the email

Please kindly provide us with your full name / shipping address as you have entered for your order, and I will check up on the status for you at once

 

I recieved another email on Dec 30 2009 saying

 

Please kindly let me know the date of your credit card transaction for this order, as well as the descriptor that appears on your credit card statement for this purchase - I will check up on the status for you at once.

 

Regards Tracy Wallace, Customer Support ClickDVDs

 

After sending the information to Tracy Wallace I recieved this email On Jan 03 2010 stating..

 

I have checked with our billing department, and they inform me that we have not been able to successfully bill your credit card - thus, your order has not been shipped.

 

Reguards Tracy Wallace, Customer Support ClickDVDs

 

This report was posted on Ripoff Report on 01/04/2010 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/what-a-deal-dvd/internet/what-a-deal-dvd-click-dvd-shop-on-dec-22-i-ordered-knots-landing-complete-series-on-dec-549794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now