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Report: #311920

Complaint Review: Whirlpool - Cleveland Tennessee

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  • Reported By: Boulder Colorado
  • Author Confirmed What's this?
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  • Whirlpool 20TH Quintius Street Cleveland, Tennessee U.S.A.

Whirlpool Deceptive warranty, misleading consumer advertising Cleveland Tennessee

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My expensive side-by-side refrigerator failed within the 5-year warranty period and needed a compressor start device (also called a relay/overload switch). Whirlpool's warranty covers the "sealed refigeration system" but they denied coverage on the grounds that the starter is not part of this system!

This is a blatant deceptive act by Whirlpool. It is consumer fraud.

The compressor can't operate without the start device, and the word "system" along with the word compressor in their list of covered parts implies all the parts necessary to run the compressor are covered. Their warranty is like saying that your "vision system" is covered, but not your retina!

This repair cost $212.50 and should be covered by Whirlpool.

Propture
Boulder, Colorado
U.S.A.

This report was posted on Ripoff Report on 02/25/2008 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whirlpool/cleveland-tennessee-37323/whirlpool-deceptive-warranty-misleading-consumer-advertising-cleveland-tennessee-311920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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