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Report: #1392580

Complaint Review: Whirlpool - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kim — Mesa Arizona USA
  • Author Confirmed What's this?
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  • Whirlpool Nationwide USA

Whirlpool Sold a lemon product Nationwide

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 We purchased a Gold Series French Door Refrigerator from Whirlpool. The refrigerator lasted one year then after that first year stopped coooling. We have had a service provider out to repair the same issue with the refrigerator 6 times now. We purchased a warranty through AIG to go with the refrigerator and under our contract with them it stayed repairs for the same issue more than 4 times would constitute replacement of the product under the lemon law. However, they are refusing to replace the product stating although we have had the same issue repaired 6 times it had only been under two claim numbers and therefore would need to be under 4 claim numbers before they would replace. They dictate when a new claim number is created and seems actions are being taken to avoid replacing them ur faulty product. In addition, countless repair people have statedWhirlpool itself is aware of these issues and knowingly continued to market and sell this product to customers. I feel we were sold a lemon and no one is standing behind their product or agreements to correct this issue for us. We have lost countless amounts of groceries and expensive medication for my child not to mention now Brest milk for my baby!!

This report was posted on Ripoff Report on 08/14/2017 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/whirlpool/nationwide/whirlpool-sold-a-lemon-product-nationwide-1392580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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