Report: #1458647

Complaint Review: Windstream Communications - Little Rock FL

  • Submitted:
  • Updated:
  • Reported By: Angela — TAMPA United States
  • Windstream Communications 4001 N Rodney Parham Rd Little Rock, FL United States

Windstream Communications Charged us over $3000 for contract already cancelled Little Rock FL

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Our contract with Windstream terminated October 2017. We confirmed in writing we wanted to cancel contract in December 2017. Emailed 4 times since December 21st to confirm receipt of our cancellation, which was submitted on our letterhead, as requested. They finally confirmed receipt of the cancellation request January 3rd when I called them directly. January 16th, we received a bill from them with over $3000 in charges, with no explanation as to what they were. In February, we received an additional $1000 in charges, again with no explanation as to what they were. Several calls to the contact we were worked with were left unanswered. We ended up having to dispute the charge with our credit card company until they finally credited $3400 back to us in May 2018. In July 2018, we received another bill with $800+ charges, which has now gone to collections.

This report was posted on Ripoff Report on 08/29/2018 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/windstream-communications/little-rock-fl-72212/windstream-communications-charged-us-over-3000-for-contract-already-cancelled-little-roc-1458647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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