WISH charge for items not ordered returned items the website mailed items back no contact from the company has been made and my money is still missing need to know how to hold them responsible On Line Internet

  When viewing the company wish to look at their clothes I made a wish list. I unfortunately and stupidly and enclosed my credit card information even though I never finished the order or a sign off giving them permission they charge me for all the products. I tried to stop payment through my credit card through my bank and was unsuccessful because they had mailed the products. Not only did they mail this to me without it being an order but in fact they mailed me 3 and 4 of the items I had viewed. When I got the products I then turned around and mailed them back unopened making sure to keep a list of all the tracking numbers when I did this to the US PS.

I went to the companies Internet website and went through their process of checking off and returning the items the way they tell you to. This did me no good because I was only able to return one item per day. After many many attempts I have made to contact this company there have been no attempt to return my money even though the products have been returned to them.

Their policy says they will contact you within three days of receiving an email or the package neither of which has happen and I've been trying to get a hold of them now for over a month . Neither of their phone numbers work to contact them and there is no direct way to email customer service it's only through their return policy is of which there are no way to write them an actual email with the complaint. I am on a fixed income and can't afford this $572.00 order. The amount of items I looked at was only about 6 but with the multiples of the same items I received over 32 packages. This was a pain when it came to returning them. I feel completely frustrated like I have no where to turn and no one to help. I need to get this money back it is what I live on, literally. Please help if at all possible.