Report: #1280482

Complaint Review: Wondershare - Internet

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Submitted: Sat, January 16, 2016
Updated: Tue, May 03, 2016
Reported By: Frank R — Leesville South Carolina USA

Author Confirmed

Why?

Wondershare Internet USA

Phone:
Web: mailer@service.wondershare.com
Category: Computer Software

Wondershare Program does not work as advertised Internet

*UPDATE Employee: Checking status

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I purchased DVD Creator but part of the program does not work on my Macintosh computer as Wondershare says it should. I contacted customer service and they suggested I try one thing. I did as they suggested, but it did not work. I worked five more emails explaining that what they asked me to try did not work. They never answered any of those emails. I has asked for a refund twice, but have not heard back from them

This report was posted on Ripoff Report on 01/16/2016 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wondershare/internet/wondershare-program-does-not-work-as-advertised-internet-1280482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Checking status

AUTHOR: Wondershare Support - (Canada)

SUBMITTED: Tuesday, May 03, 2016

POSTED: Tuesday, May 03, 2016

I just wanted to see if you had any resolution to this situation as of yet. If you haven't, please let me know the ticket number that you had in the system, and I'll try to get it sorted out for you. This should have been taken care of quickly and easily for you.

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