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Report: #273497

Complaint Review: Wuyisource - Internet

  • Submitted:
  • Updated:
  • Reported By: Erie Pennsylvania
  • Wuyisource wu-yisource.com/ Internet United States of America

Wu Yi Source Wu Yi Source Tea Returned the tea in less than 10 days and was promised a refund but did not receive either tea back or refund Internet

*Author of original report: To Mark

*UPDATE Employee: Dear kim,

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Wu Yi Source Tea [http://www.wu-yisource.com/]

After trying the tea and realized it did not work, I returned the product after getting a conformation number to return it. Less than a week later I received an email stating I would be refunded the money to my credit card company. Well after numerous on line live chats with the companies web site, I still have not received the refund or tea back! This company is a fraud do not send them any money! I have filed a complaint with my credit card company and I will do what ever I can to expose this fraudulent company.

Kim Erie, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 09/09/2007 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wuyisource/internet/wu-yi-source-wu-yi-source-tea-returned-the-tea-in-less-than-10-days-and-was-promised-a-ref-273497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
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#2 Author of original report

To Mark

AUTHOR: Kim - (U.S.A.)

POSTED: Tuesday, September 11, 2007
I have emailed you and talked with your employees, they have all the information needed to refund me. There was no problem processing the order!! Now that there is a refund issue I keep getting the run around. You have my information, if you are an honest company then send me the refund you promised and we can then end this issue.

Kimberly
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#1 UPDATE Employee

Dear kim,

AUTHOR: Mark - (U.S.A.)

POSTED: Tuesday, September 11, 2007
Hello,

Kim, i have looked into your order that you supposedly did not get a refund for. I have reviewed every chat that you have with our live agents and you were given instructions to email the manager about your refund status. There was an error in trying to refund to your credit card company so we would have sent you a check, but you have not taken the time to email me about it. We are here to help you in this situation if you will take the time to send us an email. Please get back to me so we can sort this out.

If you have any further questions or concerns please do not hesitate to contact me.

Thank You
Mark
Wu-Yi Source
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