ya ya creations Error box saying to place the order again and charged for two City of Industry California

I placed an order with ya ya creations.  They popped everywhere after looking through items for an upcoming wedding.  Cookies, I guess - because the item I was interested in kept showing up everytime I was on line as being on sale.  So I finally bought it.  At the end of the transaction a box said there was an error in completing the order, to place it again.  So, I did.  Of course, life happens - my husband had to be taken to the hospital by squad and admitted, so I did not see the emails that showed I had two orders.  When I contacted them, they said it was my error, my problem and that I would have to pay to return the item and lose the postage (as much s the item!) that I had already paid.  Do not do business with this company.  I think they have it set up to be an error, cause two orders and be too expensive to return.  No heart... after going through serious issues with my husband.  I will buy at a store locally or research the intenet regarding the business - they have 22 complaints upon searching.  I did not look for more - that was enough to tell me that I should never have done business with them.  Thank heavens I used pay pal and they cannot keep charging me!