Complaint Review: Zales Jewelry - St Clairsville Ohio
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- Author Confirmed
- Zales Jewelry 610 Ohio Valley Mall St Clairsville, Ohio U.S.A.
- Phone: 740-695-1342
- Web:
- Category: Jewelry Stores
Zales Jewelry has sold me not one defective piece of jewelry but two!! St Clairsville Ohio
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Once again Zales has ripped me off with a faulty piece of jewelry!! For the second time in as many years a diamond has fallen out of my circle diamond pendant. Funny thing is they just inspected it in Feb. HMMMM I wear this necklace maybe 3 times per month. I am so sick of this and don't know how to deal with them. The manager has refused to give us her district managers number, she says she handle it. She's not very friendly and should be fired!
Also my mother's ring that the stones have fallen out 3 times, has been fixed. They said in order to make it right that i could exchange this ring for another and they would pay the difference. I want to keep my ring and they should have to give me the warranty since the one I payed for is about to expire! (thank goodness we purchased it!!) I am so tired of dealing with this company!
Joy
Cadiz, Ohio
U.S.A.
This report was posted on Ripoff Report on 03/21/2007 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zales-jewelry/st-clairsville-ohio-43950/zales-jewelry-has-sold-me-not-one-defective-piece-of-jewelry-but-two-st-clairsville-ohi-1033730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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