First American Home Warranty FAHW Scam Home Insurance Company. Made multiple excuses to not cover a claim West Hills California

I have never encountered a more dishonest and unethical company. Shortly after my policy went into effect, my pool pump stopped working. The first technician they sent claimed the issue was due to "secondary damage," implying that something we did caused the problem. This was completely baseless, as the pump was installed by a licensed professional, and all the equipment used was fully compatible.

I disputed their decision, and they sent out a second technician. This tech confirmed there was no secondary damage and that the installation was correct. However, the company then changed its stance, denying the claim on the grounds of it being a "pre-existing condition." This is blatantly false. The pool equipment was functioning perfectly on the day my service contract started.

It's obvious this company operates as a scam, taking people's money while finding any excuse not to honor claims. To add insult to injury, I was charged $100 just to have the technician come out and confirm my claim, despite their refusal to cover the repair.

Avoid this company at all costs. They are nothing but crooks exploiting their customers under the guise of providing coverage. Save yourself the frustration and find a reputable provider instead.