Compass Bank Compass Bank issued NSF charges although the money was in the account for the debits to be paid. Rowlett Texas

Yes the money was available.

The NSF funds were what caused our acct. to be overdrawn. All debits had been paid.

I can't figure out why the NSF was ever put on our acct. at all.

We have tried to rectify this with the bank, but all they have done was added back in $150.00 instead of the $348.00 in NSF fees.

1. Was the $642.38 balance available in the account before you did any of the transactions that were charged fees?

2. You indicate NSF fees which means something was returned unpaid? What were they and when did they try to post (usually the business day before the fee accessed)?

3. Did you have a deposit hold that made some or all of the deposit unavailable?

4. What item(s) did you have on check card hold?

All of these things can affect the available balance which is what items are paid against. If the available balnace goes negative then you will have overdraft fees accessed.