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Report: #502253

Complaint Review: DazzleWhite - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Monique — Atlanta Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • DazzleWhite https://www.dazzlesmilepro.com/confirmOrder2809B.php?sess=55eh4rt9j71a4upgl3sf8v9l96 Internet United States of America

DazzleWhite Dazzlewhite is nothing but a scam! They are trying to get money by not being honest with their terms or conditions! Internet

*UPDATE Employee: Hello,

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I recently came across this article on yahoo about Dazzlewhite. The lady in the article used Dazzlewhite whitening system to improve the clarity of her teeth. So, I decide to order the Dazzlewhite system, it was free and the shipping was like 2.95. It was only a 14 days supply.  I decide the next day that I no longer wanted the product. So, I called the customer service line to cancel the whole transaction. For whatever reason, they were unable to cancel the transaction she said I would be responsible for 87.00! What!!!! Im not paying 87.00 for something that was supposed to be FREE (not including shipping). So, I had to cancel my debt card.  They arent getting any more money from me that for sure!!!  Dazzlewhite is nothing but a SCAM!!! Beware of this company.   

This report was posted on Ripoff Report on 09/30/2009 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzlewhite/internet/dazzlewhite-dazzlewhite-is-nothing-but-a-scam-they-are-trying-to-get-money-by-not-being-502253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#1 UPDATE Employee

Hello,

AUTHOR: Gemma R. - (USA)

POSTED: Tuesday, October 06, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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