Energy Plus Holdings My bill was double. I was told I would save in long term......very unlikely. Philadelphia Pennsylvania

My first bill was double the rate for my supply portion. The customer service department in flowery language told me I would save over the long term. I've already paid double on my first bill, so I believe this is highly unlikely. We are talking about a 100% difference. Plus they still charged sales tax, despite the "permanent sale tax waiver" being advertised. On both counts they lied. When I tried to cancel my account, the representative would not stop talking over me, trying to bombard me with sales spiel and small print. When I asked to speak to a supervisor, I got mysteriously cut off. Needless to say I did call back and cancel my accounts, switching back to Central Hudson. During the course of that conversation, the representative gave me "todays" rates, and they were still 30% more expensive than Central Hudson. The numbers dont lie. They cannot compete, and if they can, they wont pass on the savings to you and I. My recommendation? Dont switch.

Jace
Rhinebeck, New York
U.S.A.