Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #520058

Complaint Review: Experian - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: irritatedconsumer — Westminster California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Experian Internet United States of America

Experian Freecreditreport.com Charged Me Monthly after Trial Period, without Receipts, and updated my info based on my SSN Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I'm an independent contractor, and times have been hard, so I've also been penny pinching.  I was down to my last $15 to the best of my knowledge, when I checked my bank account to see what I actually had left.  It said, I had a $14.95 pending transaction.  I checked to see what that was, and it was ExperianDirect.com.

I don't recall visiting that site.  I have been to Experian.com before and signed up for a free credit report.  I called the company and told them my situation.  The woman on the phone said, "It's a FREE 7 Day Trial.  After 7 days we begin to charge your card."

I said, "I have changed bank information since then, and this is a new card and checking account.  I did not authorize you to change any information."  She said, "We do it by your social security number."  I said, "That's messed up.  If I don't personally give it to you, you shouldn't take it at your own free will.  Incidentally, I also never received one receipt from transactions between my bank and your company.  Nor have I ever been emailed or sent mail from your company." 

Then I pulled up the website www.Experian.com and lo and behold in big bold letters, it says, "FREE CREDIT REPORT."  A bright yellow button tells you to click to receive your FREE CREDIT REPORT.  I read what I saw and what I clicked on and she said, "But did you see the grey box at the bottom?  It states it's a free 7 day trial."  I said, "NOBODY is going to look there.  It should be near the button.  You guys are luring people in with colors."

She goes, "It's not my problem you didn't read the fine print.  I'll go ahead and cancel your account though."

They are PREDATORS.

This report was posted on Ripoff Report on 11/05/2009 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/experian/internet/experian-freecreditreportcom-charged-me-monthly-after-trial-period-without-receipts-and-520058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now