Report: #1219841

Complaint Review: FactoryOutletStore - Syosset New York

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 01, 2015
Updated: Wed, April 01, 2015
Reported By: cheri — Noble Illinois USA

Author Confirmed

Why?

FactoryOutletStore 575 Underhill Blvd. Unit 350 Syosset, New York USA

Phone: 800-816-0810
Web: www.FactoryOutletStore.com
Category: Telephones

FactoryOutletStore SCAM.. Item backordered so cancelled. Charged my credit card claiming I didn't call RIP OFF Syosset New York

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Ordered first phone Feb. 25, 2015

Called to check order

phone was out of stock

Cancelled order and reorder second phone

called to check ship date and it was also backordered so I cancel order

April 1 I get a tracking number saying the phone shipped out today

Called and said I did not order this phone it was cancelled

They claimed there was no record of cancellation

Operator refused to give me his name, only Luke

Asked to speak to his supoervisor but he wasn't there.

Contacted my charge card carrier and informed them they used my number from a previous orderwith out my permission !

rip off rip off

This report was posted on Ripoff Report on 04/01/2015 08:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/factoryoutletstore/syosset-new-york-11791/factoryoutletstore-scam-item-backordered-so-cancelled-charged-my-credit-card-claiming-1219841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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