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Ripoff Report | FactoryOutletStore.com Review - New York, NY
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Report: #1443441

Complaint Review: FactoryOutletStore.com - New York NY

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  • Reported By: Irina — Chicago IL United States
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  • FactoryOutletStore.com New York, NY United States

FactoryOutletStore.com Scammers! Switch and Bait practice New York NY

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Feels like switch and bait store. Company send me the wrong refrigerator water filters. After I complain multiple times they had offered me to exchange it for the "right" one for the price I can get this filter anywhere in the store near me. To get the refund i had to ship it back but than the company refused to pay for the refund shipping.

Talked to the customer service rep; talked to the customer service manager - don't recognize it as a company mistake , hang up on me.

Ordered: Replacement Filter for LG LT800P / WF800 (2-Pack) (Brand New)
Received: filters for Kenmore

This report was posted on Ripoff Report on 05/17/2018 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/factoryoutletstorecom/new-york-ny/factoryoutletstorecom-scammers-switch-and-bait-practice-new-york-ny-1443441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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