Report: #1443441

Complaint Review: FactoryOutletStore.com - New York NY

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Ripoff Report is Xcentric Ventures

Submitted: Thu, May 17, 2018
Updated: Thu, May 17, 2018
Reported By: Irina — Chicago IL United States

Author Not Confirmed

Why?

FactoryOutletStore.com New York, NY United States

Phone: 800-816-0810
Web: http://www.factoryoutletstore.com
Category: Refrigerator water Filters

FactoryOutletStore.com Scammers! Switch and Bait practice New York NY

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Feels like switch and bait store. Company send me the wrong refrigerator water filters. After I complain multiple times they had offered me to exchange it for the "right" one for the price I can get this filter anywhere in the store near me. To get the refund i had to ship it back but than the company refused to pay for the refund shipping.

Talked to the customer service rep; talked to the customer service manager - don't recognize it as a company mistake , hang up on me.

Ordered: Replacement Filter for LG LT800P / WF800 (2-Pack) (Brand New)
Received: filters for Kenmore

This report was posted on Ripoff Report on 05/17/2018 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/factoryoutletstorecom/new-york-ny/factoryoutletstorecom-scammers-switch-and-bait-practice-new-york-ny-1443441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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