Forever 21 Took my money Los angeles, California

Never got the items I purchased due to a so called address error items got shipped back to forever 21 an I have still yet to get my money back after numerous calls

To their customer service department they keep telling me it's going to take 7-10 days pass an the money is still not their. My mom just wrote a letter to corporate so we shall

See how that goes. Because in a nut shell they took my money because they already go their items I called an they confirmed it. So why are they stalling on giving me my money

Because nobody has sued them yet