Glencara Irish Jewelry Company THIEVES, CON ARTISTS, SCAM, SCAM, SCAM GALWAY, IRELAND

i contacted this company through their contact form online Friday 12/12 to order a ring and asked for someone to call me because I had some questions about the claddagh ring I wanted to order. i had no problem getting a call back to place the order. they had no problem charging my card right away and charging me for FedEx shipping, the ring, and gift wrapping. Well the guy I talked to guaranteed my ring to me by Wednesday 12-17-14, but nothing. I've tried to reach them through numerous amount of emails since Wednesday, no response. you can't call the number they have listed because they say they're only taking emails when you do call it. for awhile it would say call during certain hours for Ireland time, but you never could reach antibody just a message always saying to call back, then they changed the message to they're only taking emails. Well they changed their email address a couple of times. Then they say put urgent in the subject line to get a response within 24 hours. All a lie, bunch of bull. Nobody ever calls you, emails back, nothing.  I've even filled out a new contact form lying to say I was someone else acting like I wanted to place an order, but they don't respond I've been so desperate to find out what happened because I'm on social security, and it was the only money I had to buy my daughter a gift. I never shop online, but my daughter has been wanting a claddagh ring, and since I really didn't place the order directly on line and was able to speak to someone, I thought it was leggett. It's all a scam don't order from them. You can kiss your money goodbye. I wish I saw this Glencara ripoff Google search before I ordered. I see I'm not the only one dealing with this. Google why are you keeping these people in your search engine? Especially the first place that pops up for claddagh rings. Any suggestions from anyone on what to do to shut this down so they can't scam anymore people would be greatly appreciated.