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Report: #1303523

Complaint Review: Glencara.com - Galway Ireland

  • Submitted:
  • Updated:
  • Reported By: Ale1978 — Italy
  • Author Confirmed What's this?
  • Why?
  • Glencara.com Galway, Ireland Ireland

Glencara.com Do not buy from Glencara.com! Galway Ireland

*Author of original report: Poor Quality ring

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“Beware guys! This is fraud! I have ordered and received quite early a white gold claddagh ring (paying it over 200 €) but the size doesn't fit. I ordered a 10 but I would rather need a 8,5. Furthermore, I asked for an Inscription on Ring, which I paid for but the ring shows no inscription. Besides, the ring was very low quality, I hope it is at least gold! I wrote to the address indicated for returns but I received the automatic reply hereunder saying that I need to send the ring back PAYING AT MY OWN EXPENSE! I do not find it acceptable to pay (over 15 euro from Italy) for something (the inscription) I paid for and did not receive. Reading (unfortunately too late) very bad reviews on Glencara, I decided to keep the ring without inscription and bring it to tighten it myself. Loads of people didn't even receive the goods they ordered, I was lucky enough at least to receive it. Awful Service, do not buy from Glencara.com!!!!!

This report was posted on Ripoff Report on 05/04/2016 02:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/glencaracom/galway-ireland/glencaracom-do-not-buy-from-glencaracom-galway-ireland-1303523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Poor Quality ring

AUTHOR: - ()

POSTED: Tuesday, May 17, 2016

I have ordered a white gold ring paying for an inscription which wasn't made.

Besides, the ring was very poor quality.

The customer service promised to send me a new one and waiting to receive it.

 

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