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Report: #1168761

Complaint Review: Glencara.com - Ballybane Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Caitlin — Staten island New York
  • Author Not Confirmed What's this?
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  • Glencara.com Glenrock Business Park Ballybane, Select State/Province Ireland

Glencara.com TRK Holdings Wedding Set ring exchange goes awry Ballybane County Galway

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First ordered Wedding Band Set 4/10/14. Was notified it shipped on 4/1/14. I received it within a week later (wonderful, I thought).  

One ring didn't fit (not their fault). Shipped/Returned to them via their instructions on 5/7/14.  They recieved the ring on 5/9/14.  My wedding is set for out of state on 6/1 (there is still plenty of time with expedited shipping available).  Ring never shows up.

All calls go unanswered (see other reviews; same story).  Emails predominantly go unanswered for weeks and, weeks.  Finally, 6/24/14 I receive a request to pay $4.00 exchange fee which I did that same day.

I receive a shipped notification on 6/26.  On 6/30/14 I receive an email asking me to confirm the new ring size.  I respond with my confirmation that day.

No ring, no communication... It is now 8/10/14.  

No accountability.  No offers to 'right the wrong'.  No refund on the wedding band set and just charge me for the one ring, then.  Nothing.

This report was posted on Ripoff Report on 08/10/2014 05:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/glencaracom/ballybane-select-stateprovince/glencaracom-trk-holdings-wedding-set-ring-exchange-goes-awry-ballybane-county-galway-1168761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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