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Report: #1416716

Complaint Review: Groupon - Texas

  • Submitted:
  • Updated:
  • Reported By: Martha — Mesquite Texas United States
  • Author Not Confirmed What's this?
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  • Groupon Texas United States

Groupon Double order Texas

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I order tickets for Fair  Park Winter  Wonderland..  Groupon sent me an email showing  the charge was $100 but when  I check with my bank they charges me $200 and sent tow sets of tickets.  I cancel  both sets ot  tickets within in  10 minutes of the order.  I tried calling an 800 number I found and  it  was  just a recording stating  to file  a cancellation on their web site.  I  did this twice and request a call back.  This was on  Decembrer 8.  On Monday, December 11 I placed three request for the tickets  to be cancel and give me a refund.  I then went on Facebook andPM them.  I received an email stating they would not refund my money because I did not cancel  on Friday. I sent  two request on Friday.  I finally got  them to call me, they placed me on hold  and  then the call was disconnect after 10 minutes  of me waiting on line.  This company is a ripoff.

This report was posted on Ripoff Report on 12/13/2017 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/groupon/texas/groupon-double-order-texas-1416716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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