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Report: #1465553

Complaint Review: HCTRA - Houston Texas

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  • Reported By: Respectfully Anonymous — Richmond TX United States
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  • HCTRA P.O. Box 4440 Houston, Texas United States

HCTRA Charged three times for the same tolls Houston Texas

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I paid HCTRA three (yes three) times for the same toll charges.  First, when the actual tolls were charged. Second, when they sent me a "first and final" notice (saying they never received the tolls which was a lie), and third, after they turned me over to a collections law firm in Houston.  The way they ripped me off is I have the TX TAG toll pass (not EZ Pass).  What they tell TX TAG holders is they have no way of knowing if we paid and we have to pay them then file a dispute with TX TAG to get our money back (make the driver/owner jump through all the hoops). 

This is very unfortunate and a horrible business practice used to separate hardworking citizens from their money.  Just wanted to share my experience here.  I'm sure I'm not the only one being ripped off in this manner. God Bless.

This report was posted on Ripoff Report on 10/24/2018 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hctra/houston-texas-77210/hctra-charged-three-times-for-the-same-tolls-houston-texas-1465553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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