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Report: #1028491

Complaint Review: Midwest Center - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: Janice — Ft. Myers Florida United States of America
  • Author Not Confirmed What's this?
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  • Midwest Center 7850 Ruffner Ave. Van Nuys, California United States of America

Midwest Center Charged me for supplements I specifically requested to NOT receive! Van Nuys, California

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I called and ordered the CD's for my daughter who suffers from anxiety and depression, when I
ordered they told me it included some sample supplements, I told them at least twice I DO NOT
want supplements automatically sent to me, she won't take them!!!  I was assured they would not be sent unless I called to request them.  Of course, I soon received the first box of supplements
in the mail, I marked the box "return to sender" without opening it and called to make sure it didn't continue and I got a refund, I was assured both would happen.  Neither did, I got them again
the next month.  Same drill, marked return to sender and called.

This went on for 3 months, every time I called after the 1st. call I was told they could not reverse
the charges because I got the supplements I argued and argued that I did not request them, did
not open them and I wanted a refund they refused and would not let me talk to a supervisor.

I then called my bank and reported the charges as fraudulent because I had NEVER requested
the supplements and they wouldn't stop sending and charging for them.  Don't know what happened but I now see today my bank reversed the credit for those charges, I will be calling them soon to complain also!

And just as a side note, my daughter would not even listen to the CD's so the whole thing was a big waste of time and money!!!!!!!!

This report was posted on Ripoff Report on 03/14/2013 05:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/midwest-center/van-nuys-california-/midwest-center-charged-me-for-supplements-i-specifically-requested-to-not-receive-van-n-1028491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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