Complaint Review: Midwest Center for Stress and Anxiety - Burbank California
- Midwest Center for Stress and Anxiety 7850 Ruffner Ave Dept 4000 Burbank, California USA
- Phone: 1-800-944-9460
- Web: www.stresscenter.com
- Category: Mental Health
Midwest Center for Stress and Anxiety Midwest Center for Anxiety & Depression SCAM, Does not honor trial period, Will keep billing you. Burbank California
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After having the Attacking Anxiety & Depression program referred to me by a relative, I decided to give the free 13 day trial period a go. I was told when I ordered it on the phone that if I didn't like it, I could send it back.
I listened to one cd and decided that it wasn't for me, so I returned the entire program before the trial period was up. I requested a signature and proof of delivery from the delivery service, which I have received and it shows that they had the program in their posession before the trial period was over.
I checked my bank statement a month later and they billed me $65. I called the company and was told that they aren't sure why I was billed, confirmed that they had indeed received the program back from me and that they would refund my money and close my account. I subsequently filed a dispute with my bank. This was 4 months ago, they are now ignoring my bank, and I still do not have reimbursement from the Midwest Center.
Since I had not heard from this company for 4 months, I assumed that they had closed my file. I was wrong. Yesterday in the mail, I received a bill from them for an amount excess of $300 stating that if I did not pay for the remaining balance that I would be sent to collections.
Again, I called the company, this time the number on the collections letter and spoke with a representative who told me that they do not have any notes that they had received the program. She asked me to send her a copy of the proof of delivery that I have and that once she has it, she will close the file. I don't believe her.
If you are suffering from anxiety and/or depression, I would strongly suggest that you try a different avenue to resolve your problem as this company will only add to it and make matters worse.
This report was posted on Ripoff Report on 12/14/2013 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/midwest-center-for-stress-and-anxiety/burbank-california-91409/midwest-center-for-stress-and-anxiety-midwest-center-for-anxiety-depression-scam-does-1107012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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