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Report: #705369

Complaint Review: MotherNature.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Dore — Bend Oregon United States of America
  • Author Not Confirmed What's this?
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  • MotherNature.com 322 7th Ave, 3rd Floor New York, NY 10001 Internet United States of America

MotherNature.com Order placed in Dec. 9, 2010. UPS contacted that it was broken and they returned. Still no refund. $32.62 1454842 Internet,

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First order placed December 7, 2010. Order #1454842. Alive Acai Berry Juice, 2.75 oz. $32.62 total. 

December 14 UPS notified me that the package was damaged and that they are notifying the sender with the details. I contacted MotherNature and asked for a refund.

Instead they reshipped on December 22, 2010. The order arrived and again was damaged, leaking and very smelly. UPS would not pick up unless I repackaged and it was totally shattered. Again I contacted MotherNature and asked for a refund. They said they would reship again. There is no live person access, only website contact.  After multiple emails I was told, 5 times, I wold get a refund. Still nothing. It is not the amount as much as it it the horrible way in which they do business and take peoples money. I have since found multiple complaints against them. 

This report was posted on Ripoff Report on 03/12/2011 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mothernaturecom/internet/mothernaturecom-order-placed-in-dec-9-2010-ups-contacted-that-it-was-broken-and-they-705369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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