Complaint Review: MotherNature.com - Internet
- MotherNature.com Internet United States of America
- Phone: 800-439-5506
- Web: MotherNature.com
- Category: Gift Shops
MotherNature.com charged credit card, didn't ship item, non-responsive to inquiries Internet
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On 11/23/2011, I ordered maple syrup as a Christmas present to cousins. Company accepted the order and immediately charged my credit card for the product and shipping ($31.61).
My cousins have not received their gift. I started checking the order status on 12/18/2011. The site showed "Warehouse Processing Order" and as of 12/24/2011 still shows that as the status. The site provides a form for online inquiry. They advise that they will send reply within a day or two. I've now tried to inquire five times using the online form. I tried phoning the number twice that they list on their site. They are totally non-responsive.
The site says orders can't be canceled once sent to the warehouse for processing...besides I can't even ask for the order to be canceled because they are totally, totally non-responsive. There seems no way to make contact with this online company once an order is placed, accepted and paid for!
This report was posted on Ripoff Report on 12/24/2011 12:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mothernaturecom/internet/mothernaturecom-charged-credit-card-didnt-ship-item-non-responsive-to-inquiries-inter-813512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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