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Ripoff Report | Onrebate - Tiger Direct Review - Miami, Florida
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Report: #176857

Complaint Review: Onrebate - Tiger Direct - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Strongsville Ohio
  • Author Confirmed What's this?
  • Why?
  • Onrebate - Tiger Direct Miami, Florida U.S.A.

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I also inadvertently didn't sign the rebate form. I was notified via email of this and responded promptly to the email asking where do we go from here.. I got the standard reply that my email will be answered in 72 hours. No answer. I emailed again when I didn't receive an answer in 72 hours and again of course got the automatic email reply. That was on January 30th. To date I have not received an answer to date.
The process is confusing.

Patricia
Strongsville, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/17/2006 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tiger-direct/miami-florida/onrebate-tiger-direct-ripoff-x2gen-19-lcd-monitor-rebate-miami-florida-176857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
11Consumer
0Employee/Owner

#11 Author of original report

Rebate check

AUTHOR: Patricia - (U.S.A.)

POSTED: Wednesday, April 26, 2006

I received my full $95.00 rebate.

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#10 Author of original report

Received Answer from x2gen includes important info re rebates

AUTHOR: Patricia - (U.S.A.)

POSTED: Thursday, March 16, 2006

Here's the answer I got from emailing x2gen:
From: Andrew-X2GEN
To: sadie
Sent: Thursday, March 16, 2006 1:58 PM
Subject: your rebate


Hi Patty,

I've received your email from another associate and I would love to help you get your rebate. We're the manufacture of X2GEN and OnRebate is the company that's handling the rebate procedure for us. Nadina's email address is nadina.urdaneta@onrebate.com. They're now honoring every resubmission and paying every single resubmission. Please try contacting Nadina. Thanks!

--
Best Regards,
Andrew Wei
Product Manager

Computer World Solutions, Inc.
Manufacture of X2GEN
Tel: 630-694-1400
Fax: 847-919-4684
Website: www.x2gen.com

Everyone needs to contact them also to let them know you are also having problems getting your rebate.

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#9 Author of original report

Email rec'd from Nadina

AUTHOR: Patricia - (U.S.A.)

POSTED: Thursday, March 16, 2006

I received the following email from Nadina. Note the instructions tell me to "mail" my rebate form to a toll free phone number.





----- Original Message -----
From: nadina urdaneta
To: sadiedog@wowway.com
Sent: Wednesday, March 15, 2006 4:02 PM
Subject: Resubmission

Dear Onrebate Customer,

This email it to notify you that you may send us a copy of your rebate form
with your signature to 1-888-426-9467 attn Nadina or email a scanned copy to
nadina.urdaneta@onrebate.com.
Once I receive your email I will proceed to approve your rebate.

Nadina Urdaneta
Customer advocate
1-888-222-9300 Ext 5170


Dear Onrebate Custer advocate;
You wrote:
"This email it to notify you that you may send us a copy of your rebate form
with your signature to 1-888-426-9467"
How do I send a copy to a phone number?
I don't have a scanner.

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#8 Author of original report

Contaced X2gen

AUTHOR: Patricia - (U.S.A.)

POSTED: Tuesday, March 14, 2006

Here's an address for x2gen. I've contacted them.'

computer world solution, inc.
Address: 945 North Edgewood Ave. Building G
City: Wood Dale
State: IL
Zip: 60093
Country: United States
Phone: (630) 694-1400
Fax:
Email: noely@x2gen.com
On the Web: www.x2gen.com
ontact

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#7 Author of original report

Email Address

AUTHOR: Patricia - (U.S.A.)

POSTED: Tuesday, March 14, 2006

The following addresses had permanent fatal errors -----

(reason: 550 5.0.0 ... User unknown)
(expanded from: )

----- Transcript of session follows -----
... while talking to smtp.wideopenwest.com.:
>>> RCPT To:
... User unknown
550 5.1.1 ... User unknown
I copied and pasted your email address from here.

Here's what I wrote:
Hello,
I am the person that wrote this report: http://www.ripoffreport.com/reports/ripoff176857.htm
I am emailing you per your instructions to find out how to resubmit the rebate.,
For your information the reference number is:
FLGK2Q8DNCCBPJCU

Now you have my rebate number. That will give you all the information you need.

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#6 UPDATE Employee

Onrebate

AUTHOR: Nadina - (U.S.A.)

POSTED: Tuesday, March 14, 2006

Patricia,

I received plenty of emails yesterday without any problems.

You must of had a typo...
Again my email is nadina.urdanetaATonrebate.com
I am looking forward to helping you but I need to be able to locate your account first

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#5 Author of original report

Bad email address I'm not surprised

AUTHOR: Patricia - (U.S.A.)

POSTED: Monday, March 13, 2006

Here's what I go when I emailed you Nadina
The original message was received at Mon, 13 Mar 2006 22:46:48 -0600
from d149-67-107-4.clv.wideopenwest.com [ ]

----- The following addresses had permanent fatal errors -----

(reason: 550 5.0.0 ... User unknown)
(expanded from: )

----- Transcript of session follows -----
... while talking to smtp.wideopenwest.com.:
>>> RCPT To: com@wideopenwest.com>
@wideopenwest.com>... User unknown
550 5.1.1 ... User unknown

http://www.ftc.gov/bcp/conline/pubs/alerts/rebatealrt.htm

I have filed complaints with the FTC, the FL Attorney General's Office, Florida's Department of Agriculture and Consumer Services,
Division of Consumer Services (DACS),www.800helpfla.com/, Miami Dade Consumer Protection www.co.miami-dade.fl.us/csd/ so far. I will continue to file complaints until I've exhausted my options.

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#4 UPDATE Employee

contact info

AUTHOR: Nadina - (U.S.A.)

POSTED: Monday, March 13, 2006

nadina.urdanetaATonrebate.com

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#3 Author of original report

What is your email address?

AUTHOR: Patricia - (U.S.A.)

POSTED: Friday, March 03, 2006

What is your email address? I agreed to your Terms on the actual site. As stated by others, the rebate submission check off list does not include my signature as this to be "required".

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#2 UPDATE Employee

Resubmission

AUTHOR: Nadina - (U.S.A.)

POSTED: Thursday, March 02, 2006

Dear Patricia,

It is important to have your signatures on the rebate forms because this is what guarantees us that you understand and agree to our Terms And Conditions.

Please send an email and I will gladly instruct you on how to resubmit.

Thanks for your attention.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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#1 Author of original report

Target Direct & Onrebate.com share same Officer

AUTHOR: Patricia - (U.S.A.)

POSTED: Monday, February 20, 2006

Joseph Dunne is an Officer/Director for Tiger Direct and Onrebate.com.

Certainly this shows a connecttion between the businesses.

This info can be found at Sunbiz.org, the Florida Corporation Portal. Tiger Direct and Onrebate have the same street address listed. Onrebate, however does not list a suite number. Tiger direct lists Suite 35.

My next step is to contact the Florida Attorney General's office, the Ohio Attorney General's office and the Internet Fraud Complaint Center.

I am also contacting the BBB in Ohio and Florida as well as the Chamber of Commerce in Miami Florida.

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