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Report: #225564

Complaint Review: OnRebate, Tiger Direct - Internet

  • Submitted:
  • Updated:
  • Reported By: Gardnerville Nevada
  • Author Confirmed What's this?
  • Why?
  • OnRebate, Tiger Direct tigerdirect.com Internet U.S.A.

OnRebate, Tiger Direct Rebate Ripoff - Still waiting 5 months later Internet

*Author of original report: Miracles Do Happen

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I ordered a Compaq laptop computer July 18, 2006 with Rebate offer. In good faith, I filled out the OnRebate forms, carefully submitted all the required documents, bar codes and data to the address listed on the rebate form.

Checking the OnRebate website, I found it was received on July 23, 2006 and accepted for payment August 24, 2006. I was informed the rebate would take 8 to 10 weeks, and when I checked two months later in October, it showed payment pending.

Checking again the first of December it showed payment had been sent but did not show a date. Since I did not know the date of payment, I attempted to call OnRebate, only to be left "on hold" for over a half-hour until I gave up. E-mail queries to their support@help.onrebate.com have not been answered and a followup to that e-mail address today comes back "address not found".

Sounds like a rip-off to me.

Helen
Gardnerville, Nevada
U.S.A.

This report was posted on Ripoff Report on 12/15/2006 10:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tiger-direct/internet/onrebate-tiger-direct-rebate-ripoff-still-waiting-5-months-later-internet-225564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Miracles Do Happen

AUTHOR: Helen - (U.S.A.)

POSTED: Tuesday, January 23, 2007

One day short of 6 months, I finally received the rebate offered by Tiger Direct when purchasing a computer. According to OnRebate, it asks to allow 8 to 10 weeks to receive the rebate after claim is received. Not only is this delay poor business, it has damaged Tiger Direct as I will never order from them again, rebate or not.

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