Complaint Review: Onrebate - Tiger Direct - Miami Florida
- Onrebate - Tiger Direct Miami, Florida U.S.A.
- Phone:
- Web:
- Category: Computer Manufaturers
OnRebate & Tiger Direct ripoff X2GEN 19" LCD Monitor Rebate Miami Florida
*Author of original report: Rebate check
*Author of original report: Received Answer from x2gen includes important info re rebates
*Author of original report: Email rec'd from Nadina
*Author of original report: Contaced X2gen
*Author of original report: Email Address
*UPDATE Employee: Onrebate
*Author of original report: Bad email address I'm not surprised
*UPDATE Employee: contact info
*Author of original report: What is your email address?
*UPDATE Employee: Resubmission
*Author of original report: Target Direct & Onrebate.com share same Officer
I also inadvertently didn't sign the rebate form. I was notified via email of this and responded promptly to the email asking where do we go from here.. I got the standard reply that my email will be answered in 72 hours. No answer. I emailed again when I didn't receive an answer in 72 hours and again of course got the automatic email reply. That was on January 30th. To date I have not received an answer to date.
The process is confusing.
Patricia
Strongsville, Ohio
U.S.A.
This report was posted on Ripoff Report on 02/17/2006 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tiger-direct/miami-florida/onrebate-tiger-direct-ripoff-x2gen-19-lcd-monitor-rebate-miami-florida-176857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#11 Author of original report
Rebate check
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Wednesday, April 26, 2006
I received my full $95.00 rebate.

#10 Author of original report
Received Answer from x2gen includes important info re rebates
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Thursday, March 16, 2006
Here's the answer I got from emailing x2gen:
From: Andrew-X2GEN
To: sadie
Sent: Thursday, March 16, 2006 1:58 PM
Subject: your rebate
Hi Patty,
I've received your email from another associate and I would love to help you get your rebate. We're the manufacture of X2GEN and OnRebate is the company that's handling the rebate procedure for us. Nadina's email address is nadina.urdaneta@onrebate.com. They're now honoring every resubmission and paying every single resubmission. Please try contacting Nadina. Thanks!
--
Best Regards,
Andrew Wei
Product Manager
Computer World Solutions, Inc.
Manufacture of X2GEN
Tel: 630-694-1400
Fax: 847-919-4684
Website: www.x2gen.com
Everyone needs to contact them also to let them know you are also having problems getting your rebate.

#9 Author of original report
Email rec'd from Nadina
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Thursday, March 16, 2006
I received the following email from Nadina. Note the instructions tell me to "mail" my rebate form to a toll free phone number.
----- Original Message -----
From: nadina urdaneta
To: sadiedog@wowway.com
Sent: Wednesday, March 15, 2006 4:02 PM
Subject: Resubmission
Dear Onrebate Customer,
This email it to notify you that you may send us a copy of your rebate form
with your signature to 1-888-426-9467 attn Nadina or email a scanned copy to
nadina.urdaneta@onrebate.com.
Once I receive your email I will proceed to approve your rebate.
Nadina Urdaneta
Customer advocate
1-888-222-9300 Ext 5170
Dear Onrebate Custer advocate;
You wrote:
"This email it to notify you that you may send us a copy of your rebate form
with your signature to 1-888-426-9467"
How do I send a copy to a phone number?
I don't have a scanner.

#8 Author of original report
Contaced X2gen
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Tuesday, March 14, 2006
Here's an address for x2gen. I've contacted them.'
computer world solution, inc.
Address: 945 North Edgewood Ave. Building G
City: Wood Dale
State: IL
Zip: 60093
Country: United States
Phone: (630) 694-1400
Fax:
Email: noely@x2gen.com
On the Web: www.x2gen.com
ontact

#7 Author of original report
Email Address
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Tuesday, March 14, 2006
The following addresses had permanent fatal errors -----
(reason: 550 5.0.0
(expanded from:
----- Transcript of session follows -----
... while talking to smtp.wideopenwest.com.:
>>> RCPT To:
... User unknown
550 5.1.1
I copied and pasted your email address from here.
Here's what I wrote:
Hello,
I am the person that wrote this report: http://www.ripoffreport.com/reports/ripoff176857.htm
I am emailing you per your instructions to find out how to resubmit the rebate.,
For your information the reference number is:
FLGK2Q8DNCCBPJCU
Now you have my rebate number. That will give you all the information you need.

#6 UPDATE Employee
Onrebate
AUTHOR: Nadina - (U.S.A.)
SUBMITTED: Tuesday, March 14, 2006
Patricia,
I received plenty of emails yesterday without any problems.
You must of had a typo...
Again my email is nadina.urdanetaATonrebate.com
I am looking forward to helping you but I need to be able to locate your account first

#5 Author of original report
Bad email address I'm not surprised
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Monday, March 13, 2006
Here's what I go when I emailed you Nadina
The original message was received at Mon, 13 Mar 2006 22:46:48 -0600
from d149-67-107-4.clv.wideopenwest.com [ ]
----- The following addresses had permanent fatal errors -----
(reason: 550 5.0.0
(expanded from:
----- Transcript of session follows -----
... while talking to smtp.wideopenwest.com.:
>>> RCPT To:
@wideopenwest.com>... User unknown
550 5.1.1
http://www.ftc.gov/bcp/conline/pubs/alerts/rebatealrt.htm
I have filed complaints with the FTC, the FL Attorney General's Office, Florida's Department of Agriculture and Consumer Services,
Division of Consumer Services (DACS),www.800helpfla.com/, Miami Dade Consumer Protection www.co.miami-dade.fl.us/csd/ so far. I will continue to file complaints until I've exhausted my options.

#4 UPDATE Employee
contact info
AUTHOR: Nadina - (U.S.A.)
SUBMITTED: Monday, March 13, 2006
nadina.urdanetaATonrebate.com

#3 Author of original report
What is your email address?
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Friday, March 03, 2006
What is your email address? I agreed to your Terms on the actual site. As stated by others, the rebate submission check off list does not include my signature as this to be "required".

#2 UPDATE Employee
Resubmission
AUTHOR: Nadina - (U.S.A.)
SUBMITTED: Thursday, March 02, 2006
Dear Patricia,
It is important to have your signatures on the rebate forms because this is what guarantees us that you understand and agree to our Terms And Conditions.
Please send an email and I will gladly instruct you on how to resubmit.
Thanks for your attention.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

#1 Author of original report
Target Direct & Onrebate.com share same Officer
AUTHOR: Patricia - (U.S.A.)
SUBMITTED: Monday, February 20, 2006
Joseph Dunne is an Officer/Director for Tiger Direct and Onrebate.com.
Certainly this shows a connecttion between the businesses.
This info can be found at Sunbiz.org, the Florida Corporation Portal. Tiger Direct and Onrebate have the same street address listed. Onrebate, however does not list a suite number. Tiger direct lists Suite 35.
My next step is to contact the Florida Attorney General's office, the Ohio Attorney General's office and the Internet Fraud Complaint Center.
I am also contacting the BBB in Ohio and Florida as well as the Chamber of Commerce in Miami Florida.


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