Complaint Review: OnRebate, Tiger Direct - Miami Florida
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- Author Confirmed
- OnRebate, Tiger Direct PO Box 440588 Miami, Florida U.S.A.
- Phone: 888-222-9300
- Web:
- Category: On-Line Stores
OnRebate Ripoff--did not pay me for 2 rebates, contacted, promised, lied! Miami Florida
*UPDATE Employee: Resolution of your issue
*Author of original report: Finally paid nearly a year later!
*Author of original report: One paid, still waiting for 2nd.
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In the past, I used to receive rebates from OnRebate, though it always took a long time. In the last year or so, however, I have not received 2 rebates for a total of $64. One of them had been "accepted" on 12/6/2005, the other on 7/28/2006.
On 12/27/2006, I contacted OnRebate about this problem. After waiting on hold for over 30 minutes, I spoke with a customer service person who checked the status of my rebates and told me they had tried to pay them to PayPal, but they had not been accepted. I never received notification from PayPal that any attempted payment had been made.
I made sure he had the correct email address to pay my PayPal account, and he assured me that the rebates would be "re-issued" in 21 days. That was 47 days ago, and I have heard nor received NOTHING!
I used to purchase a lot of items from Tiger Direct that offered rebates through OnRebate. From now on, I will only buy from TigerDirect if the rebate is offered through the manufacturer. OnRebate is a RIP-OFF!!!
Dan
La Salle, Illinois
U.S.A.
This report was posted on Ripoff Report on 02/13/2007 05:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tiger-direct/miami-florida-33144/onrebate-ripoff-did-not-pay-me-for-2-rebates-contacted-promised-lied-miami-florida-235767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Resolution of your issue
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Thursday, June 28, 2007
Hello Dan:
As a Customer/Web Service representative for Tiger Direct, I am glad to know we have managed to resolve your once-pending rebate issues. I do apologize for any inconvenience the delay caused, and we certainly do appreciate your patience regarding the matter.
Sincerely,
Alex
Tiger Direct Customer/Web Services
#2 Author of original report
Finally paid nearly a year later!
AUTHOR: Dan - (U.S.A.)
SUBMITTED: Sunday, June 10, 2007
After several emails and a few calls, I was finally paid what I was owed by OnRebate. The last time I called, the customer service person told me I would be paid soon, and it was done within a week or so.
#1 Author of original report
One paid, still waiting for 2nd.
AUTHOR: Dan - (U.S.A.)
SUBMITTED: Wednesday, May 30, 2007
I'm still waiting for the $50 rebate from Tiger Direct. I contacted them again a few days ago and was told again that the rebate would be paid. We'll see!
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