Complaint Review: OnRebate - Tiger Direct - Internet
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- OnRebate - Tiger Direct www.onrebate.com Internet U.S.A.
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- Category: Computer Marketing Companies
OnRebate - Tiger Direct (11) Rebates totaling $360 Going Back to June 2006 Not Rec'd! ripoff Internet
*UPDATE Employee: Help with your rebate
*Consumer Comment: deceit
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I've been buying from Tiger Direct for years, and heavily using the rebates - it's worked quite well for several years now and I don't particularly mind filling out the paperwork. However, the OnRebate.com arm has *severely* slacked off this year; to date I have a total of eleven rebates pending for a total of $360 going back to the beginning of June (granted, the last three of these were September)
I keep meticulous records in a spreadsheet - and all emails, and I've gotten confirmations and approvals on every single one of them - in every case, I've received email that the check was either cut or about to be cut. On the very last one, they actually put a date - that my check would be cut 30 days after the date of the email. I still have NO checks.
I emailed them on 10/27 and 11/07 and rec'd no reply. I'm certainly taking my business (and my company's business) elsewhere, and my next step will be to contact the proper authorities.
Netmeg
Detroit Area, Michigan
U.S.A.
This report was posted on Ripoff Report on 11/29/2006 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tiger-direct/internet/onrebate-tiger-direct-11-rebates-totaling-360-going-back-to-june-2006-not-recd-ripo-222809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Help with your rebate
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Wednesday, July 25, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
#1 Consumer Comment
deceit
AUTHOR: Stephen - (Albania)
SUBMITTED: Tuesday, December 19, 2006
I ordered a mother board cpu combo from tiger direct. The first page on the web site stated it is a 2.4 ghz, when i clicked on it, the second page popped up saying it is 2.2 ghz.
i phoned tiger direct and the salesman told me that it was indeed a 2.4 ghz and not a 2.2 ghz cpu so i ordered it.
when it arrived i find that it is 2.2 ghz, i phoned tiger to tell of my dismay and the salesman asked me if i can notice the difference between them.
I order many things from tiger and i find that 30% of them do not perform like they should, i find that items on sale dirt cheap are usually
flawed in some way, Tiger has proven to me 100%
that you get what you pay for.
I have many such stories of defective or flawed products i have bought from tiger direct, i believe they should be made to put a warning on
products they know are flawed or defective instead of putting a ridiculous low price on it to deceive the consumer and letting the consumer figure out for themselves the product is flawed.
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