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Report: #1271581

Complaint Review: partsgeek.com - Internet

  • Submitted:
  • Updated:
  • Reported By: sarbjit — silver spring Maryland USA
  • Author Confirmed What's this?
  • Why?
  • partsgeek.com Internet USA

partsgeek.com Refused to Issue Refund in full Marlton new jersey

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I placed a parts order for my car totaling $1151.10. I never received the parts so far. I started emailing partsgeek.com about the issue. They acknowledged receipt of the parts back at their warehouse. However, they have only refunded me $772.60 and they kept the rest stating that we charge restocking fees. They still owe me $378.50. This also included core charges for parts they never refunded back to me as of yet. They do not provide any manager you can talk to escalate the issue. A guy named LEE called me today disclosing himself as a call center manager and that he is "THE BIG BOSS" in the company. There is no one else above him. He also told me that I will not get anywhere trying to contact anyone else about the refund issue and then he hung up on me.

This report was posted on Ripoff Report on 12/02/2015 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/partsgeekcom/internet/partsgeekcom-refused-to-issue-refund-in-full-marlton-new-jersey-1271581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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