Complaint Review: Partsgeek.com - Internet
- Partsgeek.com Internet USA
- Phone:
- Web: Partsgeek.com
- Category: Auto Parts
Partsgeek.com commiting mail fraud Internet
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I orderd part number 674-913 and 674-909 from them. when i recieved tracking number for fedex they both had same tracking number but both listed seperate on invioce like they shipped two boxes so when one package arrived in its normal shipping box with part #674-913 i opened it and sure enough it did not have 674-909 with it even though they charged me for both parts. The only way to contact them is to submit a request online with customer service and and when they finally responded they say they are filing a missing part claim with fedex im assuming because i had shipping insurance i paid extra for when ordering they know very well they never shipped 674-909 in the first place i now know why they urg you to buy shipping insurance when ordering so they can file a claim on parts they never send. The email claims it might be as long as 30 days before i recieve a refund or the part. these products weigh 14 + pounds apiece and they only listed 14.7 pounds total for shipment so that tells you they knew they were gonna file a shipping claim before they sent order. now my trucks apart with no part to finish fixing it and im out the money to even buy the part elsewhere. these people are very shady please please dont be lured in by cheaper prices from these scam artist, i promise you will be sorry to do any business with them. go to local parts stores and order parts even though you pay full price the customer service will be a whole lot less headache and your transportation will be fixed alot sooner.
This report was posted on Ripoff Report on 07/24/2015 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/partsgeekcom/internet/partsgeekcom-commiting-mail-fraud-internet-1243998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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