Complaint Review: partsgeek.com - Marlton New Jersey
- partsgeek.com 50 S maple Ave Marlton, New Jersey United States
- Phone: 800-541-9352
- Web: www.partsgeek.com
- Category: Auto Parts
www.partsgeek.com sent wrong part Marlton New Jersey
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I was sent the wrong part for my BMW and when it was proven that the part was not to spec and would not fit my car they told me I would get a call tag. When I called back a week later they said the guy that told me he was sending out the call tag does not work there any more than I needed to send pictures of the part and I showed why the part was wrong they said yes we know it was their fault and would send me an email with the call tag on the part. It is now 45 days into this mess and they still have not sent the call tag or responded to an email sent on the matter. Still waiting for that email or call tag that was promised on 4 different phone calls that seem to have new employees answering the phone every time. Since then I have filed a complaint with the BBB in the state they are doing business with. www.partsgeek.com dragged the return out long enough that I could not do a chargeback on my card. Reason of review: Not as described. Monetary Loss: $65. Preferred solution: Full refund. I didn't like the Whole thing. I would not suggest this website to my worst enemy.
This report was posted on Ripoff Report on 03/22/2018 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/partsgeekcom/marlton-new-jersey-08053/wwwpartsgeekcom-sent-wrong-part-marlton-new-jersey-1435498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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