Payless Car Rental Bait and Switch; Misleading and Deceptive Offers Nashville Tennessee

My personal vehicle needed extensive repairs, and I needed a vehicle for at least four days because I had doctor appointments.  On January 6, 2016, I went on line to find a good rate for a rental car and after researching Budget, Dollar, and a few others, I chose Payless because their rate was so good -- actually, too good to be true. 

I read the terms and conditions because I could not understand how they could rent a car at $8.05 (before taxes/fees) per day, and I could find nothing that indicated it could be misleading.

So for four days, I paid a total of $66.26 and was happy.  When I returned the car on time and before it was due on January 11, I was presented with a receipt that had a "concession recovery fee" of $13.76; a Loss Damage Waiver of $99.96; a Cust. Fac. Charge (4.50/dy) of $18.00 and an Energy Recovery fee (0.60/dy) of $2.40.  My subtotal was $169.32, tax @9.250% $15.66 and a "your non taxabale items" of $1.41.  The total charges were $186.39.  My "prepayment" of $66.26 was deducted leaving a balance due of $120.13.  Yikes!  This was never explained or indicated on the site or by the customer service person. 

I sent an e-mail and never got a response.  I contacted the BBB in Nashville, TN, and they tried to help, but Payless is standing by their charges and fees and stating I was informed.  I did sign some papers at the pick up location and questioned the CSR who stated it was verifying that I had read the terms and conditions and a few others things, but not one word was said about additional charges.  I ended up paying $46.60/day for a tiny sub-compact card that I used for 63 miles. 

I am almost 73 years old, and this is the first time I have been bamboozled like this.  This company has no shame.  It appears I am not the only one.  This company needs to be stopped.