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Report: #246784

Complaint Review: PREMIERE TRADE AI - ALTAMONTE Florida

  • Submitted:
  • Updated:
  • Reported By: FARMERS BRANCH Texas
  • Author Confirmed What's this?
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  • PREMIERE TRADE AI 220 E. CENTRAL PARKWAY,SUITE 1020 ALTAMONTE, Florida U.S.A.

PREMIERE TRADE AI PROMISED TO REFUND PURCHASE PRICE OF SOFTWARE AFTER A TWO WEEK TRIAL USAGE AFTER PURCHASE. ripoff ALTAMONTE Florida

*UPDATE Employee: Refunded

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I ATTENDED A PRESENTATION OF THE SOFTWARE BEING SOLD BY PREMIERE TRADE TO USE IN TRADING FOREX, STOCKS AND COMMODITIES.

THIS PRESENTATION WAS AT A HOLIDAY INN LOCATED IN ADDISION, TEXAS ON 22 JAN 2007. I PURCHASED THE SOFTWARE WHEN TOLD THAT IT COULD BE RETURNED IF I WAS NOT SATISFIED. I KEPT THE SOFTWARE LESS THAN TWO WEEKS AND MAILED IT BACK TO PREMIERE TRADE ON 1 FEB 2007.

MY CALLS TO THE COMPANY REVEALED THAT NO ONE HAS AUTHORITY TO ISSUE REFUNDS EXCEPT JAMES DICKS AND HE DOES NOT HONOR HIS CUSTOMERS BY GRANTING THEIR WISH TO RETURN HIS PRODUCT FOR A REFUND. HE DOES NOT ALLOW HIS EMPLOYEES TO MAKE ANY PROMISES CONCERNING REFUNDS. MR. JAMES DICKS ALSO SHIELDS HIMSELF FROM CUSTOMERS BY REFUSING TO ACCEPT CALLS FROM CUSTOMERS THAT WANT TO COMPLAIN.

MR. DICKS ALLOWS CUSTOMERS TO USE SOFTWARE FOR UP TO TWO WEEKS, AFTER YOU GIVE HIM MONEY. THEN HE USES THAT MONEY IN THE BUSINESS FOR SEVERAL MONTHS, THEN DARES TO MAKE THE CUSTOMER PAY FOR HANDING CHARGES. THIS APPEARS VERY UNETHICAL. SINCE HE COLLECTS SALES TAX, WHEN HE IS IN TEXAS, I WONDER IF HE REPORTS TO TEXAS AND PAYS THEM. I WONDER IF HE REPORT THE EARNED INCOME OFF THE CUSTOMER FUNDS BEFORE THEY ARE RETURNED TO IRS. I THINK HE IS PERFORMING ON SHAKEY GROUND.

WE NEED TO GET HIS POOR PERFORMANCE OUT TO EVERY POTENTIAL CUSTOMER.

James
FARMERS BRANCH, Texas
U.S.A.

This report was posted on Ripoff Report on 05/03/2007 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premiere-trade-ai/altamonte-florida-32701/premiere-trade-ai-promised-to-refund-purchase-price-of-software-after-a-two-week-trial-usa-246784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Refunded

AUTHOR: Michael - (U.S.A.)

POSTED: Friday, August 31, 2007

I can confirm that this customer has received a refund for the full purchase price. It is our policy that anyone who is due a refund will get their refund.

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