Complaint Review: Premiere Trade AI - Altamonte Springs Florida
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- Author Confirmed
- Premiere Trade AI 220 E. Central Pk Way Ste 1020 Altamonte Springs, Florida U.S.A.
- Phone: 800-785-7423407
- Web:
- Category: E-trade
Premiere Trade AI It is now over 7 months and I still have not got my refund Altamonte Springs Florida
*UPDATE Employee: Refund delivered
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I attended the PremiereTradeAI free preview on Oct. 16, 2006 during which I paid for the software package, by credit card. According the agreement I returned the package after two weeks of the trial period.
Ever since then, I have been calling their advisors at least once a month, speaking to either "Terence" or "David" - they refused to give their last names - but all I get are vague replies that they have a lot of backlogs, and to call back in 3 to 4 weeks' time.
I have also sent email to the following addresses and have not got any response so far:
Billing@PremiereTradeAI.com
I sent my claim in BBB and there is a reply from them
As Premier Trade has not offered specific information as to the disposition of your refund, we have notified the company that their response does not adequately resolve the complaint and your complaint is being closed as unresolved.
It is now over 7 months and I still have not got my refund
Svetlana
Toronto, Ontario
Canada
This report was posted on Ripoff Report on 05/14/2007 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premiere-trade-ai/altamonte-springs-florida-32701/premiere-trade-ai-it-is-now-over-7-months-and-i-still-have-not-got-my-refund-altamonte-spr-248604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refund delivered
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Friday, August 31, 2007
I can confirm that this customer has received a refund for the full purchase price. We never intended for there to be a delay, and we apologize for any inconvenience. It is always our policy that anyone who is due a refund will get their refund.
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